Get in Touch
You can get in touch with us through below platforms. Our Team will reach out to you as soon as possible.
Frequently Asked Questions
We've got answers to ensure you have the clarity needed to move forward with confidence.
Download the Rizoka app, tap "Create Account", enter your details, and follow the on-screen steps to verify your identity and activate your account.
You will need a valid government-issued ID (NIN, driver's licence, or international passport), a selfie for facial verification, and your BVN for financial verification.
Yes. Rizoka employs bank-grade encryption, two-factor authentication, and continuous fraud monitoring to keep your funds and data safe.
Yes. You can pay electricity, water, cable TV, and internet bills directly from your Rizoka wallet in seconds.
Absolutely. Rizoka supports instant airtime and data top-ups for all major Nigerian networks — MTN, Airtel, Glo, and T2.
Navigate to the Gift Cards section, select your card type and denomination, enter the card details, and receive naira or dollar equivalent in your Rizoka wallet within minutes.
Yes. Rizoka's travel feature lets you search, compare, and book both local and international flights, paying directly from your wallet.
Yes. Browse featured events on the platform, select your tickets, and pay securely with your Rizoka balance.
Most transactions — bill payments, airtime, and transfers — are processed instantly. International transfers may take 1–3 business days depending on the destination.
Check your transaction history for the status. If the amount was debited but the service was not delivered, contact our support team via the Help Center and we will resolve it within 24 hours.